Hosted phone systems and communications networks are a vital concern for businesses. Having a reliable network system that meets the needs of the business is essential for growth and ongoing positive customer service. Particularly in today’s world, a business can not survive without being constantly connected to their customers, clients, vendors, and partners.
One of the newest changes in the industry is the introduction and expansion of the voice over IP (VoIP) industry. This industry is on pace to surpass $76 billion. This is, in part, to the growth in the use of small businesses and home offices. Home office and small business subscribers for VoIP services have grown 50% since 2011, which represents $262 million in business.
Customers that switch from a traditional phone line to VoIP service can save 20% to 50% on their monthly phone bill. Specifically, there are two protocols within VoIP that are gaining the most traction with customers. They are Session Initiation Protocol (SIP) and H.323. Each of these protocols supports encryption and are intended to provide a platform for web-based video conferencing.
Currently, there are approximately 11 million meetings a day within the United States that utilize video conferencing VoIP services. Mobile VoIP services are in the position to reach 1 billion users by 2018. With this level of massive growth, it is evident VoIP services is challenging traditional phone and communication systems.
Hosted phone systems represent the future of telecommunications business growth. As the world is moving to a more global and remote workspace, the technology needs of individuals and businesses changes and develops.
According to a survey conducted by Sage Research, Internet telephony increased overall employee productivity and added up to 3.9 hours of work per week per employee simply because each employee was able to accomplish more in a set period.
There are 64 million workers in the United States doing telework at least 50% of the time. Advances in VoIP services has enabled phone systems to become flexible and portable, which accommodates an increase in telework.
The options in VoIP services has opened doors for a lot of small and home-based businesses by allowing them to compete with larger businesses within their industry. There is a high demand throughout the business world for easier, cheaper, and more efficient modes of communication.
With the cost of most goods and services going up, small businesses need affordable options to their business challenges. They need to have all the web and communication options without paying a fortune each month. Business VoIP services provide small businesses with communication solutions with hosted phone systems.
