How SIP Trunking and VoIP Are Impacting Business Communications in 2019

Having the right business phone system can work miracles for your organization’s operations. Be it reducing communication cost, increasing productivity or strengthening customer support system. On average, 72% of businesses put more effort into reinforcing their customer care structures.

In the search for the perfect business communications solution, buyers can get more confused by the terms used to represent these solutions. PSTN, ISDN, IP-PBX, PRI, SIP, and VoIP are a few alphabet examples that represent answers to the right business communications. To make things worse for the buyers, sellers tend to use some terminologies interchangeably – even when they signify diverse technical meaning. VoIP and sip trunking are good examples.

SIP Trunking and VoIP Trends Explained

VoIP (voice over internet protocol) is the broadcast of speech and multimedia content through internet protocol networks. Historically, VoIP meant using IP to connect PBXs (Private Branch E