How SIP Trunking and VoIP Are Impacting Business Communications in 2019

Having the right business phone system can work miracles for your organization’s operations. Be it reducing communication cost, increasing productivity or strengthening customer support system. On average, 72% of businesses put more effort into reinforcing their customer care structures.

In the search for the perfect business communications solution, buyers can get more confused by the terms used to represent these solutions. PSTN, ISDN, IP-PBX, PRI, SIP, and VoIP are a few alphabet examples that represent answers to the right business communications. To make things worse for the buyers, sellers tend to use some terminologies interchangeably – even when they signify diverse technical meaning. VoIP and sip trunking are good examples.

SIP Trunking and VoIP Trends Explained

VoIP (voice over internet protocol) is the broadcast of speech and multimedia content through internet protocol networks. Historically, VoIP meant using IP to connect PBXs (Private Branch Exchanges), but nowadays the term is substituted with IP telephony.

SIP (Session Initiation Protocol) trunking is a telephone service that offers a VoIP system connected to a client’s PBX for the primary purposes of receiving and making phone calls through the internet. SIP trunking substitutes analog and PRI telephone company services. It is typically less costly and has more business network solutions compared to traditional landlines.

The Emergence of SIP Trunking

Before the emergence of sip trunking, most companies used analog trucks to run business phone systems. Trunking first manifested in 1996 and was designed by Jonathan Rosenberg, Mark Handley, Eve Schooler and Henning Schulzrinne. In 1999, the protocol was standardized as per RFC 2543.

Impact of SIP Trunking in Your Business Communications

If you turn to SIP, you can save up to 60% of your communication costs by getting rid of the expensive PRI lines and other long distance charges. Your monthly expense becomes predictable, and you’ll only pay for what you need now.

PRI uses a physical linking that needs each circuit connected through cables. It requires expensive hardware as opposed to SIP connections where they are virtual. However, the type of bandwidth you choose will determine the effectiveness of your business communication.

Additionally, when you pick a sip trunking service provider who leverages Tier1 network, you’ll have quality calls that do not have the jitter and lag associated with un-managed internet VoIP. Another valuable impact of SIP is that most providers will allow you to scale up or down, depending on your needs each month – contrary to PRI carriers that need long term commitments.

Currently, the universal communication landscape is evolving significantly. And businesses are looking to unite globally for growth. SIP trunking connects remote workers and mobile devices by facilitating cloud-based services. That way, they enable a blend of businesses.

Potential Impact of VoIP

A VoIP system installation can help you conduct video conferencing. You’ll stay in touch with your clients and co-workers and discuss important business deals, agendas, files, affairs and meetings regardless of where you are. You can appear in crucial conferences from home without being physically present.

With a VoIP system, it is possible to use your conventional phone. With the aid of VoIP converter (resembles a USB stick), you can access data from your analog phone by plugging in the converter to your computer. Signals are converted into digital data and routed through the internet.

VoIP systems are accessible through email even as you travel. Take your IP phone, and you can connect with clients or staff with a low-cost phone call.

If you have a great broadband connection and good quality hardware, then you do not have to worry about the quality of service with VoIP.

Business phone systems have originated from technology as old as the ancient telephone. They have evolved as a business communication tool. Apart from being able to help you talk with partners and clients, these platforms enable you to take your business to the next level by improving your general operations.

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